eTrac

eTrac is the digital portal that facilitates quick, easy and secure online transactions 24/7, gives participants direct access to their greyhound information online, including health records has an integrated support feature for real-time assistance from Commission staff. eTrac also includes a mobile app which is available from both the Apple and Google stores. 

eTrac delivers world-first technology through a single and secure system with ease of use for all greyhound industry participants. 

In addition, eTrac allows the Commission to monitor and record the whereabouts of every registered greyhound in New South Wales, ensuring the highest standards of animal welfare, more robust and efficient racing operations, and even greater confidence in the sport. 

Recently, the Commission spoke with participants about their experience of eTrac:

Sandra Spratt, Sunny Lodge Education Centre

Martin and Fiona Hallinan, Trainer & Breeder

eTrac is a system that has been implemented that improves the Commission’s ability to protect the welfare and integrity of the NSW greyhound racing industry. This is done through the eTracking capability, and by taking day to day transactions completed by participants and Commission staff online, making transactions quicker and easier for all. 

eTrac Participant Portal; 

• Quick and easy online transactions 

• Online access to greyhound information, including health records 

• Ability to transfer multiple greyhounds in one transaction 

• No paperwork 

• Mobile app  

• Support feature - contact GWIC online for assistance 

eTrac is a ‘one stop shop’ online portal where participants can access their registration and greyhound information, and complete transactions such as vaccination notifications, registration renewals, updating kennel locations, owner/trainer transfers, and view details of greyhounds in their care.

eTracking

In 2021, the NSW Government granted the Commission $3.59 million to develop and implement a world-first e-Tracking system to help monitor the location and welfare of all greyhounds registered in NSW. 

Scanning technology the Commission has been refining since September 2019, will be integrated into eTrac and will enable the Commission to record and track the location of every registered greyhound in NSW, in real time, at every stage of their life. 

There will be requirements outlining how often pre-racing, racing and retired greyhounds need to be in contact with, or ‘checked-in’ with the Commission. Racing greyhounds will need to have contact with the Commission at least every 6 months, and pre-racing or retired greyhounds every 12 months. 

If there has been no contact in the required period, the Commission will send the greyhounds custodian a reminder via SMS or email asking them to arrange for the greyhound to be 'checked-in' (sighted and scanned) with the Commission. 

What is considered a 'contact' with the Commission? 

A 'contact' is when a greyhound's record is updated in eTrac as a result of; 

• Starting in a NSW or interstate race meeting 
• Being scanned at the track for a race or trial 
• A vaccination record 
• Breeding application 
• Lodgement of a Whelping Notice 
• Earbranding or microchipping 
• A scan during a kennel inspection 
• A change in ownership 
• A kennel or trainer transfer 
• A visit to a select group of veterinary practices 
• A retirement notification 
• Being scanned at GAP or another rehoming facility 
• Naming a greyhound 
• Completing a breeding/racing lease 
• Lodgement of a DNA test with Greyhounds Australasia